Frequently Asked Questions
Everything you need to know about your Wax Poetics experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I determine my correct size?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your garments ethically produced?
Absolutely. Wax Poetics is committed to sustainable fashion. We partner exclusively with fair-trade certified factories that prioritize worker safety and environmental responsibility.
How should I care for my Wax Poetics apparel?
To maintain the longevity of your items, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or high-heat tumble drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.